Why PCTFCU?

Our Story

At PCT Federal Credit Union, we are leveling up.

Our purpose is going beyond financial education. We are tying the strands of people's financial lives together into a cohesive picture to help them thrive financially.

Our journey began in 1962 when a group of teachers recognized the need for accessible financial resources for their fellow educators. They decided to take matters into their own hands and established our credit union, dedicated to serving the financial needs of educators in Plymouth County.

Since then, we have expanded our membership to include other groups and individuals, but we remain committed to our roots and our mission to provide the best possible financial services to our members. 

We continue to ask ourselves the same question that our founding members asked themselves over 60 years ago:

"What are we doing for others?"

Our Mission

Welcome to PCTFCU. We are more than a credit union; we are people helping people. We are an integral community hub that bridges financial and socioeconomic gaps by leveraging education, resources, and services that empower individuals, families, and small businesses in underserved communities. PCTFCU is committed to forging strategic partnerships with organizations that share in our mission to uplift the underserved and underprivileged. Through this common goal, we create a movement and begin to shape a world that narrows inequality and drives active inclusion.

Our Vision and Values

Our vision and values guide and gives us purpose in everything we do.

• Member Focus: Prioritizing the needs and interests of members is fundamental. This involves providing excellent customer service, understanding members' financial goals, and offering products and services that meet their needs.

• Financial Inclusion: A commitment to serving a diverse membership and promoting financial inclusion by providing access to financial services for individuals from all economic backgrounds.

• Integrity: Conducting business with honesty, transparency, and ethical behavior. Upholding high standards of integrity builds trust among members and the community.

• Community Involvement: Actively participating in and contributing to the local community, emphasizing our role in community development and support charitable initiatives.

• Cooperation: Embracing the cooperative principles of collaboration and mutual assistance. This includes working together with members, employees, and other credit unions for the benefit of the entire community.

• Education: Providing financial education and resources to empower members to make informed decisions about their finances. This includes workshops, seminars, and online resources.

• Affordability: Offering financial products and services that are affordable and accessible, with fair and transparent pricing.

• Member Ownership: Emphasizing the democratic structure of credit unions, where members have a say in the decision-making process and may elect representatives to the board.

• Sustainability: Integrating environmentally and socially responsible practices into business operations.

• Innovation: Embracing technology and innovation to improve services and enhance the member experience.

At PCTFCU, we are proud of our story and the values that have guided us since our founding. 

We are excited to continue our journey of people helping people and remain committed to serving our members and our community with the best possible financial services.