Policies


PCT FEDERAL CREDIT UNION FEE SCHEDULE 2024

Account Fees
Insufficient Funds – Check, ACH, Debit, Bill Pay $30.00
Overdraft Paid – Courtesy Pay $30.00
Returned Deposited Item $5.00
Stop Payment – Check, ACH, Official $25.00
Overdraft Transfer Between Account FREE
Statement – Duplicate Request $5.00
eStatements FREE
Monthly Paper Statements $3.00
Hourly Account Reconciliation $25.00
Monthly Activity Printout $2.00
Bill Pay FREE
Check Copies $4.00
Check Copies via Online Banking FREE
Check Printing FEE DETERMINED BY CHECK STYLE
Official Check $5.00
Closed Account Within 90 Days of Opening $5.00
Debit Card Fees
Replacement Card $10.00
replacement Card Rush Order $75.00
Credit Card Fees
Late Payment $20.00
Returned Payment $20.00
Statement Copy $5.00
Document Copy $5.00
Replacement Card $10.00
Replacement Card Rush Order $75.00
Mortgage Servicing Fees:
Subordination Agreement $100.00
Verification of Deposit $10.00
Mortgage Payoff Quote $15.00
IRA Fees:
Account Annual Maintenance FREE
Account Trustee Transfer $25.00
IRA Plan Termination $25.00
Miscellaneous Fees:
Wire Transfer (Incoming) FREE
Domestic Wire Transfer (Outgoing) $20.00
Account Research (Hourly) $25.00
Money Orders Up To $1,000 (Members Only) $2.00
Collection Item (Non-U.S.) Per Item $25.00
Levies $100.00
Address Corrections (Returned Mail) $5.00
Abandoned Property (Assessed Prior To Sending To State) $100.00
Returned Check (Loan Payment) $30.00
Incoming/Outgoing Fax (Per Page) $2.00
Photocopies (Per Page) $0.50
Notary Services FREE

*Direct costs resulting from a member’s special inquiry may be passed on to the member at par

Privacy Policy

FACTS WHAT DOES PCT FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • account balances and payment history
  • credit history and credit scores
When you are no longer our member, we continue to share your information as described in this notice.
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons PCT Federal Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does PCT Federal Credit Union share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes -
to offer our products and services to you
Yes No
For joint marketing with other financial companies No We don't share
For our affiliates’ everyday business purposes -
Information about your transactions and experiences
No We don't share
For our affiliates’ everyday business purposes -
Information about your creditworthiness
No We don't share
For non-affiliates to market to you No We don't share

Questions?

Call 508-291-0777 or go to www.pctfcu.org

What we do
How does PCT Federal Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does PCT Federal Credit Union collect my personal information? We collect your personal information, for example, when you
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes-information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • PCT Federal Credit Union has no affiliates
Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • PCT Federal Credit Union does not share with non-affiliates so they can market to you
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • PCT Federal Credit Union doesn’t jointly market

Biometric Information Privacy Policy and Consent

Scope and Overview

This policy outlines how PCT Federal Credit Union, its vendors, and/or the licensor of the PCT Federal Credit Union’s consumer verification software processes biometric data collected from you for identity verification and fraud prevention purposes.

Biometric Data Defined

As used in this policy, biometric data includes “biometric identifiers” and “biometric information”. “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. As the term is used in this policy, the selfie photograph you upload to the software for use in the biometric algorithm is considered a "biometric identifier." “Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.

Disclosure and Authorization Policy

To the extent that PCT Federal Credit Union, its vendors, and/or the licensor of the PCT Federal Credit Union’s consumer verification software collect, capture, or otherwise obtain biometric data relating to a consumer, PCT Federal Credit Union must first:

  • Inform each consumer that PCT Federal Credit Union, its vendors, and/or the licensor of the PCT Federal Credit Union’s consumer verification software are collecting, capturing, or otherwise obtaining the employee’s biometric data, and that the PCT Federal Credit Union is providing such biometric data to its vendors and the licensor of the PCT Federal Credit Union’s consumer verification software;

  • Inform the consumer of the specific purpose and length of >me for which the consumer’s biometric data is being collected, stored, and used; and

  • Receive consent by the consumer authorizing PCT Federal Credit Union, its vendors, and/or PCT Federal Credit Union’s consumer verification software to collect, store, and use the consumer’s biometric data for the specific purposes disclosed by the PCT Federal Credit Union, and for PCT Federal Credit Union to provide such biometric data to its vendors and the licensor of the PCT Federal Credit Union’s consumer verification software.

  • PCT Federal Credit Union, its vendors, and/or the licensor of the PCT Federal Credit Union’s consumer verification software will not sell, lease, trade, or otherwise profit from employees’ biometric data; provided, however, that the PCT Federal Credit Union’s vendors and the licensor of the PCT Federal Credit

  • Union’s consumer verification software may be paid for products or services used by PCT Federal Credit Union that utilize such biometric data

This policy is intended to comply with all federal, state, and local laws.

Purpose for the Collection of Biometric Data

PCT Federal Credit Union, its vendors, and/or the licensor of PCT Federal Credit Union’s consumer verification software collect, store, and use biometric data solely for identity verification and fraud prevention purposes.

Disclosure

PCT Federal Credit Union will not disclose or disseminate any biometric data to anyone other than its vendors and the licensor of the PCT Federal Credit Union’s consumer verification software providing products and services using biometric data without/ unless:

  • First obtaining consumer consent to such disclosure or dissemination;

  • The disclosed data completes a financial transaction requested or authorized by the consumer;

  • Disclosure is required by law or ordinance; or

  • Disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction

Security

PCT Federal Credit Union shall use a commercially reasonable standard of care to store, transmit and protect from disclosure any biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which PCT Federal Credit Union stores, transmits and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify an individual or an individual’s account or property, such as genetic markers, genetic testing information, account numbers, PINs, driver’s license numbers and social security numbers.

Retention

PCT Federal Credit Union shall retain consumer biometric data only until, and shall request that its vendors and the licensor of PCT Federal Credit Union’s consumer verification software permanently destroy such data when, the first of the following occurs:

  • The initial purpose for collecting or obtaining such biometric data has been satisfied, such as verification of consumer identity;

  • Request of consumer to destroy the biometric data; or

  • Within 30 days of consumer’s provisioning of biometric data

Contact Information

If you have any questions about our use, storage, or security of your biometric data you can contact us at: info@pctfcu.org.

BIOMETRIC INFORMATION CONSUMER CONSENT

As outlined in the “Biometric Information Privacy Policy”, I understand and consent to the collection, use, retention, storage, and/or disclosure or re-disclosure of data or images from biometric verification technology by PCT Federal Credit Union, its vendors, and/or the licensor of the PCT Federal Credit Union’s consumer verification software. I acknowledge that I have been given a copy of the Policy, or that the Policy has been made accessible to me, and I have had an opportunity to review it and request any additional information concerning the PCT Federal Credit Union’s procedures and safeguards for collecting, maintaining, using, disclosing, sharing, storing, and/or destroying this data.